Is Modern Citi Group a licensed, general contractor?
Yes, we are a licensed general contractor. As a home improvement company we also work with trade contractors, architects and designers to deliver an outstanding renovation experience for our customers. Unlike self-guided renovation platforms, we deliver a complete design-build service so you don’t have to do it yourself. Our project managers oversee your renovation from beginning to end and fast-track the entire process with their expertise.
Where does Modern Citi Group operate and serve customers?
At this time, we offer our renovation services in New York, New Jersey and Florida. Please contact us if you are located anywhere else in the United States so we can see if we can work together.
How long does a renovation take?
On average, it takes our team 4 to 6 weeks for bathroom renovations and 8 to 10 weeks for kitchen renovations. The timeline can vary depending on the scope of your project and building regulations.
Who do I talk to if problems come up during construction?
Your assigned project planner and construction project manager are your go-to people for any questions or issues during construction. They are highly-skilled in construction project management, conflict resolution and agile problem solving.
Are your contractors licensed & insured?
Yes, all of our contractors are licensed, insured, and bonded. Most of them have over 10 years of experience in high-end residential remodeling.
Can you help with architectural service?
Yes, we have licensed architects in-house. We specialize in residential and commercial projects including architectural drawings, construction plans, violation clearance and permit filing in New York, New Jersey and Florida.
What to Expect
Can I share design ideas or photos with my designer?
Absolutely. We love to see what inspires you in terms of colors, styles and materials. You are welcome to share your Pinterest boards or bookmarked Instagram photos with your renovation team.
How does the board approval process work in New York?
You are legally required to obtain board approval before any renovation project begins. The board’s duty is to protect the building from liability and remain compliant with city codes. Fortunately, Modern Citi Group handles all the paperwork and permits on your behalf.
Who handles the building board approval process or HOA?
We do! Unlike other renovation platforms, we do the heavy lifting on your behalf like obtaining approvals, meeting requirements and submitting all the necessary paperwork before construction.
Do I need to communicate with the subcontractors during construction?
No, your project planner and construction project manager handle all the management and communication with the trade subcontractors (licensed electricians, plumbers, etc.)
What is a ready solution?
A ready solution is a pre-designed, renovation package at a fixed price. You can choose from over 20 options in modern, classic and Scandinavian styles. With one decision, you can get started on your home renovation. By the way, it makes an excellent wedding gift for couples!
How many design revisions do I get?
Our customers get up to 4 design revisions throughout the process. Additional revisions are available at a rate of $200 per revision, which includes an updated visualization and scope summary. The fee will be reflected in a separate line item under “Services.”
What should I expect during the construction process?
Before any work begins, our renovation team seals all the door openings to prevent dust from spreading to other areas in your home. We also protect the floors, furniture and your belongings so they stay in mint condition during the remodeling. Once everything is protected, we begin with demolition including fixture removal and wall tearing. Rest assured, we will work with you to plan accordingly and minimize any inconvenience.
What happens when the renovation is almost complete?
You will be invited to a final walkthrough of your space once the project is at 90% completion. Our team will listen to your feedback and complete final touch ups before you pay the balance. We will brief you on the 18-month workmanship warranty and any other relevant manufacturer warranties. Once that is done, we celebrate your renovation and mark the project as complete.
Can I get samples of materials?
Yes, we can ship material samples to your doors. Our team will answer any of your design questions and guide you through material selection.
How does the material selection work?
Your assigned project planner and interior designer will guide you through the process and answer all of your questions along the way. Once you decide on the style you like, you’ll get to choose the fixtures, paint, or cabinetry from a curated list of options. After you select your materials, our team will order them right away and store them at a warehouse until construction is ready to begin. At this point, our team conducts quality and measurement checks. The materials are delivered to the job site in stages to minimize clutter.
What if I find a lower price for my construction?
We are confident in our industry average pricing for the value and outstanding customer service we provide. If you find a comparable service at a lower price, we are happy to discuss pricing with you.
Where does Modern Citi Group buy its renovation materials?
We are proud to work with American-grade brands like Kohler, TOTO and Moen. To give you the best results, we only partner with the highest-quality design companies. When you renovate with Modern Citi group, you bypass the retail pricing which can save you thousands of dollars.
Do you accept cryptocurrencies?
Yes, we accept Bitcoin.
How does payment work with Modern Citi Group?
At contract signing, you will pay a $500 deposit to start the design process. Once you have finalized your design and picked the materials, you will pay for 100% of the material costs. To avoid construction delays, we order all of the materials and keep them at our warehouses before we begin building. We also perform quality and measurement checks of the materials for you. The next payment is due when we file all of the necessary paperwork, drawings and permits for you. When the work begins, you will be invoiced incrementally in equal installments as the project progresses (10%, 20%, 30% and so on).
What is the average cost of a bathroom or kitchen renovation?
The average bathroom renovation in New York ranges between $25K and $28K. For kitchen renovations, the average costs can be between $28K and $32K. At Modern Citi Group, we are confident in our value and industry-average pricing.
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